Shipping policy
At MIRAGE, we are committed to delivering your order as quickly and safely as possible.
Processing Time:
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
Shipping Time:
- Standard delivery: 3–7 business days
- Express delivery (if available): 1–3 business days
Shipping Costs:
- Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping may be available on orders above a certain amount — check our current promotions.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Damaged or Lost Packages: If your order arrives damaged or is lost in transit, please contact us immediately with your order number and photos of the damage. We will work to resolve the issue promptly.